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Need help tracking an order, requesting a return, understanding how our products work, changing your shipping address, or anything else? See answers to common questions or get in touch with our team by visiting our Help Center today. We look forward to making you a satisfied customer of HoloGear!

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<h3 id="isPasted" style="margin: 0px 0px 1em; line-height: 1.4; color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong><span style="font-size: 18px;">BUSINESS HOURS:</span></strong></h3><p style="margin: 0px 0px 1em; line-height: 1.4; color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 16px;">9 AM - 5 PM CST, Monday - Friday</span></p><h3 style="margin: 0px 0px 1em; line-height: 1.4; color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="have-any-questions-concerns-or-business-inquiries"><strong><span style="font-size: 18px;">HAVE ANY QUESTIONS, CONCERNS, OR BUSINESS INQUIRIES?</span></strong></h3><ul style="color: rgb(0, 0, 0); font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="font-size: 16px;">Please begin by visiting our <a href="https://hologear-help-center.gorgias.help/en-US" rel="noopener noreferrer" target="_blank" title="HoloGear Help Center"><strong>Help Center</strong></a> for answers to FAQs.</li><li style="font-size: 16px;">If your question, concern, or inquiry remains unanswered, please submit our <a href="https://hologear-help-center.gorgias.help/en-US/contact" rel="noopener noreferrer" target="_blank" title="HoloGear Contact Form"><strong>Contact Form</strong></a> for assistance with the following subjects:<ul style="font-size: initial;"><li style="font-size: 16px;">Order Status Requests</li><li style="font-size: 16px;">Order Return Requests</li><li style="font-size: 16px;">Cancel Order Requests</li><li style="font-size: 16px;">Product Exchange Requests</li><li style="font-size: 16px;">Billing or Refund Issues</li><li style="font-size: 16px;">Update Shipping Address</li><li style="font-size: 16px;">Issues with your Tracking Number</li><li style="font-size: 16px;">Can&apos;t Locate Order Number</li><li style="font-size: 16px;">Wholesale Partnership Inquiry</li><li style="font-size: 16px;">General Partnership Inquiry</li></ul></li><li style="font-size: 16px;">A HoloGear representative will reply via email&#xA0;as soon as possible or within 2-5 business days, depending on the volume of incoming support requests.</li><li style="font-size: 16px;"><strong>Important:</strong> Submit ONE Contact Form per subject/issue for the fastest response time.</li><li style="font-size: 16px;">Thank you, the HoloGear team genuinely looks forward to assisting you shortly!</li></ul>

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Our return policy is valid until 14 days after your order delivers. Once 14 days have expired, all refunds, returns, and/or exchanges will not be accepted. To be eligible for a full refund, your order must be in the same condition as when you receive

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